For families of a parent who lives alone
You can't be there every day. You can understand her health.
Windowsill gathers your mom's medical records into one place and reads them in plain language, so you and your family know what her doctors found, what she takes and what has changed, without asking her to remember.
7-day free trial, then $9 a month. Cancel anytime.
Windowsill is made by Triangle. You'll create your account with Triangle at trianglehealth.com.
- Triangle is listed in the Medicare App Library
- Records requested through the national networks
- Never sold or shared for advertising
Before anything else
A clear view of her health. Nobody watching her.
Windowsill is not a monitoring service. We'd rather say that plainly than have you find out later.
- It does not send alerts to family about her readings.
- It does not detect falls or call for help in an emergency.
- No one is watching her around the clock.
What it does is quieter. It keeps her health information in one place, so you can understand what her doctors found without waiting for her to remember it on the phone. If she needs emergency help at home, a medical alert service is the right tool, and Windowsill can sit alongside it.
What it's like now
On the phone, she says she's fine
She mentions a new pill in passing. The discharge papers are in a kitchen drawer. Your brother heard one thing from her doctor, and you heard another. Each of you holds a piece of the story, and nobody has the whole of it.
Much of what you want to know is already written down, in her medical records. It's just spread across clinics and portals you can't easily see.
How it works
Four steps, best taken together
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Start a profile for her
Start the 7-day free trial and choose who the profile is for. You can run one for a parent you look after.
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Verify, sign, book a visit
Confirm identity and her address, choose who can see the profile, sign the consent forms and book an intake visit with a clinician. Sitting down with her for this is easiest.
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Her records come in
Windowsill requests her records through the national networks, Carequality and TEFCA. Add photos of the papers in her drawer, and invite a sibling to help.
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Understand it as a family
Read a plain-language summary, look over her health topics and medications, ask questions and share with the people you choose.
What you get
What you'll know without asking her to remember
What her doctors found, in plain language
Visits, test results and reports assembled into one current history, read back in plain words, with a summary of her medical history. It updates as new records arrive and shows what may be missing.
What she takes, and when it was filled
Her medications, listed from her records, including pharmacy fill data when the records contain it.
Which way her labs are moving
Lab results become results you can follow over time, each with a plain-language explanation.
Answers from her own records
Ask "What did her cardiologist change in September?" and get an answer from her records, checked against the evidence before you rely on it.
Everyone hears the same story
Invite a brother, a sister or her doctor. You choose who can see her profile and who can help manage it.
A clinician looks over her history
Membership includes a review of her medical history by a licensed clinician.
You can set reminders for yourself in plain words, such as "Remind me every Sunday at 6 to ask Mom about her refills." And if she uses a device such as a Withings scale or a Fitbit, you can connect it, and its readings sit next to her records for when you look. Windowsill doesn't watch those readings or alert anyone about them.
Know what changed before you call her
A made-up profile, to show the kind of thing you'd see after her records come in. When she says "they changed one of my pills", you already know which one, and why.
In plain language
Joan's blood pressure medicine was lowered at her cardiology visit on September 12, after she mentioned feeling dizzy when standing up. Her kidney function at her August labs was about the same as last year.
Medications
- Amlodipine 2.5 mg lowered Sep 12, filled Sep 14
- Levothyroxine 50 mcg filled Oct 2
- Atorvastatin 20 mg filled Sep 28
Recent visits
- Cardiology Sep 12
- Primary care, yearly checkup Aug 3
- Eye clinic Jun 20
Who can see this
- You can see and manage
- David, her son can see
- Dr. Okafor can see
Updated on October 3, when new records arrived.
7-day free trial, then $9 a month. Cancel anytime.
Her own AI assistant
If she uses ChatGPT or Claude, she can let it read her records
Triangle works with Claude, ChatGPT, Grok and other assistants that support MCP. With her permission, her assistant can read her records, labs and medications in Windowsill and answer her questions from them.
Only she can connect it
Only the person whose profile it is can connect an assistant. If your mom uses Claude or ChatGPT, she can connect it to her own profile. You can't connect one for her, even if you help manage her profile.
Open her assistant's settings
Look for the place to add connectors.
Add a new connector
Paste in the address on the sill below.
Sign in to Triangle
She signs in as herself when it asks.
Choose, then accept
On Triangle's consent screen she picks what it can see and change.
https://app.trianglehealth.com/mcp
Where to find it
Claude
Settings → Connectors → Add custom connector, then paste the address. A Triangle sign-in appears the first time Claude uses it.
ChatGPT
Settings → Apps & Connectors → Advanced settings, and turn on Developer Mode. Back in Apps & Connectors, choose Create under Connectors and enter a name and the address.Needs ChatGPT Plus or higher; the free plan can't add custom connectors.
Grok
Skills and Connectors → New Connector → Custom. Enter a name and the address, then sign in to Triangle and accept.Needs a paid Grok plan.
Things she might ask it
- “Why was my blood pressure pill lowered in September?”
- “What did my August labs say about my kidneys?”
- “When was my last eye appointment?”
Once connected, what her assistant reads is handled under that assistant's own privacy policy, which Triangle doesn't control. Connect only an assistant she trusts.
She can disconnect it any time in Triangle under Settings → AI service connections, and access stops right away.
7-day free trial, then $9 a month. Cancel anytime.
Trust
Her information stays hers
Never sold
Her data is never sold or shared for advertising. You decide what to share and with whom, and her records can be deleted.
Paid for by members only
No drug maker, laboratory or hospital pays Triangle, the company behind Windowsill. Members pay for it, and no one else.
Protected and listed
Everything is encrypted. Triangle describes itself as HIPAA compliant, with details in its Trust Center, and is listed in the Medicare App Library.
Triangle provides research and educational support. It does not diagnose, treat, or prescribe, and it never replaces your care team.
Questions
Honest answers
Will Windowsill alert me if something happens to her?
No. Windowsill does not send alerts, detect falls or respond to emergencies, and nobody is watching her readings. It helps you understand her health from her records. For emergency help at home, look at a medical alert service; Windowsill can sit alongside it.
What does it cost?
Windowsill starts with a 7-day free trial. A card is required, and if you cancel before day 7 you're not charged. After that it's $9 a month, and you can cancel any month; her records stay hers. Membership covers Windowsill requesting her records from hospitals and clinics through the national networks and keeping them updated as new records arrive, a chat that answers from her records whenever you need it, a review of her medical history by a licensed clinician, connecting her devices, and uploading anything else you have.
Does Mom need to be involved?
At the start, yes. Setup includes an identity check, confirming her address, signing the consent forms and booking an intake visit with a clinician, and a clinician signs the records request. Doing it together, at her kitchen table or on a call, is the simplest way. After that, you can upload papers she already has, such as discharge summaries or test results.
Will it reach all of her doctors?
Windowsill requests records through Carequality and TEFCA, the national networks many hospitals and practices use to share records. Not every office is reachable that way, so you can upload anything that doesn't come through: a photo of a paper record, a PDF, a disc or a fax. Windowsill shows what may still be missing and helps you request it.
Does it diagnose her or replace her doctor?
No. Windowsill helps you understand her records and prepare questions for her doctors. It does not diagnose, treat or prescribe, and it never replaces her care team.
Who makes Windowsill, and who can see her information?
Windowsill is made by Triangle, and you create your account with Triangle at trianglehealth.com under its privacy policy and terms. Only the people you choose can see her profile, and you decide who can help manage it. Her data is never sold or shared for advertising, and everything is encrypted. Triangle describes itself as HIPAA compliant; the details are in its Trust Center.
Start with what's already in her records
Set up her profile, bring her records in, and have the next conversation knowing what her doctors know.
Start your 7-day free trial7-day free trial, then $9 a month. Cancel before day 7 and you're not charged.
Windowsill is made by Triangle. You'll create your account at trianglehealth.com.